TESTIMONIALS | JDM Connection

Customer Testimonials

Here’s what some of our customers are saying about JDM Connection Inc.

Going through Will @ JDM connection was a no brainer to begin with, and was a choice that will continue to pay dividends throughout my ownership of my MR2. Will was patient, knowledgeable, and above all - honest about every aspect of my car purchase. There was not a single hiccup throughout the process, and the vehicle far surpassed my expectations both mechanically and aesthetically. Will strived to find me the vehicle I desired, and achieved, yet again. Will isn’t on the top of my list of suggested importers, he is the list.

Clyson McWilliams, Edmonton, Alberta

I was initially skeptical about buying a car from auction without ever seeing it in person. With the help of William at JDM Connection my concerns quickly subsided. He sent me auction listing daily of only the cars he knew would fit my specific criteria. Once we found the car that was right for me, he guided me through the entire process step by step. I was beyond impressed when my car arrived. The condition of the car far exceeded my expectations, both cosmetic and mechanic.

Selecting and purchasing my R33 from JDM Connection was very easy and there were no headaches involved in the entire process. I was looking for a skyline in great shape with exceptionally low kilometres on the engine. William was very patient in emailing me pictures of very nice R33s until I found the one one I wanted. Once the car arrived, I was not disappointed in any way shape or form and the car was exactly how William said it would be, in very good condition. Living in ontario, the laws concerning RHD cars are difficult to deal with but after calling William he helped me through the process of registering the vehicle. I would recommend JDM Connection to anyone considering the purchase of a JDM car. The value for your dollar is unrivaled.

- Todd Woods, Ottawa, Ontario

I looked around the site, noticing the supras posted were in my price range. Gave William a email and it went from there. I was very weary about the whole thing but William made it clear on the whole process over and over again as well as the bundle of questions I had in each email. I had too many emails to count, but William was there to reply honestly, friendly, and very quickly. He had sent many different supra’s but I was very picky as to what I wanted. William was very patient and worked hard to find me the perfect car.

When I finally recieved the car I had chosen, I was shocked as to how amazing the car was. The process was very simple and explained well. I was informed what to do every step of the way. I highly recommend William at JDM Connection for anyone wanting to get their perfect import. Thanks William.

- Dylan Rorison, Vancouver, BC

I have known William for a few years now, and a few cars later he’s still a pleasure to deal with. JDM connection has been very professional on every vehicle purchase, I’m always confident in the cars i buy through william as he makes sure every specification i request is there plus more. I’m probably one of the pickiest customers he has and i have never had a problem with the vehicles brought over from Japan, the worst part is the anticipation! Everything from color to KMS is matched to my request and he makes the process easy and hassle free so all i do is pick up my car when it arrives. I’ve always been very pleased and impressed with the condition of the cars and have never been mislead or surprised at pick up time. I have full trust in Williams opinions, decisions or advice regarding my purchases and will only ever deal with his company. I highly recommend JDM connection for your next vehicle, you won’t be disappointed

Thanks Will, this summer is going to be fun!!!

Ashley Buchanan, Fort Saskatchewan, AB

Importing through jdmconnections was probably as easy as it gets. It took a little bit of time to find a car that met my standards but. after picking out of the many Will had me choose from i brought home a mint ‘92 180sx. I couldnt be happier with my experience importing through Will or with the car.

Kody Witt, Edmonton, Alberta

Originally I was recommended to deal with Will about importing a car for myself. I was a bit leery but as soon as I met with him I knew he was a man of his word. Then it was down to finding the car I had wanted, the day i went to put the hold down it was sold the night before. Will went ahead and searched for a few more choices for me since I had missed out on that one. Sure enough I decided on one which in turn was better than I had expected. The car came within the 2 month period promised, and up to expectations, all cleaned up and ready to go. He had actually given me a set of booster cables, haha. The battery wasn’t holding charge, turned out to be ok after some driving. I keep them in the car just in case. Customer service is by far outstanding, E-mails, phone calls, all were responded to immediately or within 24hours which was great. Any concerns you have aren’t dragged out over days or left behind. Will has always done his best to get you anything you need or point you in the right direction. Recently my Father had purchased an MR2, again astonishing service. Even had some troubles with the car, Will had given us a few shops he recommended and the car was back up to shape in no time. I have as well ordered some parts for my car which are on their way now.

I will always recommend JDM Connection to all others I talk to anyone interested in purchasing, or even just finding parts for import cars.

-Steve Giordano Edmonton, Alberta

I searched for six months for an importer before I purchased my 1992 Efini RX7 through William. I could have saved money going through the process on my own but William’s reputation for excellent customer service convinced me to call him. He responded to every one of my questions in less than 24 hours and made the process of buying a car unseen very relaxed. The vehicle arrived during late June 2008 and was in excellent shape for a 15+ year car. Even people who doubted my purchase commended me once they viewed the vehicle in person. William only sources the highest quality and I have already recommended JDM Connection to others. He is a true professional and I will continue to stay in contact with JDM Connection for my JDM needs.

-Tim Gill, Edmonton, Alberta.

I was alittle afraid of importing after hearing horror stories about the process, and hidden fee’s people were adding on. I contacted a few people and Will was the first to respond. He sent me an email about the cost of importing fee’s and told me flat out how much everything was. I was surprised. He didn’t hide anything. He gained alot of trust. I was importing a Skyline and was very paticular about what i wanted. He sent a couple they had in the Japan Fleet, and showed me the auction page. Telling me if I found anything, attach it to an email and he’ll work his magic. At one point, he told me he was going out of town for the week and if anything popped up, call him and he would deal with it ASAP. I was blown away.

Then came an email that changed it all. After a few weeks of looking through a million Skylines, He sent me an auction page of my Fairlady Z. I loved it instantly. And never looked back. I had it in no time. Even helped me arrange to pick it up while he was on christmas holidays. Always pointed me in the right direction. Even helped arrange the Out Of Province Inspection. But most of all, I gained a good friend. I’ve past out over 30 business cards and told hundred’s of people about the site. He never let down, and I enjoyed doing business with him. My next import will be through him without a doubt.

Adam Hancock, Fort McMurray, Ab.

To put it simply and absolutely, William & JDM Connection are the image in which all importers should be striving to parallel. He’s customer service is paramount and the dilligence of his product quality is second to none. Anyone with any doubts about the industry’s moral validity should seek out JDM connection.”

- Chris Paradis, Red Deer, Alberta

“I have imported a total of 5 vehicles through William now, ranging from sports cars down to kei cars. I have never been disapointed with the service he provides, he is an honest person and very professional in everything he does. He is very knowledgable about the importing process, and also about many of the importable vehicles available out of Japan, including the kei vehicles. He is always very easy to get ahold of on the phone or by email, and he usually replys to any email within the hour, and with 24hrs at the latest. He was also very patient while i was sourcing each one of my cars, as i was quite particular of what i wanted on many occasions, and everytime i got exactly what i wanted, and usually in better condition then i was expecting. He also has been a very big help on many occasions when it came to some of my past and present imported vehicles.I Highly recommend to anyone looking to import a vehicle from oversea’s to go with William @ Jdm Connection. I assure you, you will get nothing short of truely exceptional service through him. He is one of the few that still does it the right way everytime, and he will never let you down. I will also very likely be importing yet another vehicle from him in the near future.”

- Curtis Thompson, Edmonton, Alberta

“I had previously owned 3 Mitsubishi 4×4s, but was always enamoured with the idea of owning a JDM diesel model. When the genII model came out, I began to search for a way to import my dream vehicle. I made several inquiries with both local firms and overseas agents, but always came away with a feeling of uneasiness in handing over my money, sight unseen. Finally I found jdmconnection on the internet, and positive things began to happen. William asked for my number, and called me right away. We discussed what I was looking for, the current state of the market, and he followed up all my questions with specific emails, as soon as he had the information I was looking for.After I had arranged payment, he began sending me potential choices, with his own comments attached, drawn from both experience and his overseas contacts. Within two weeks we had found a cherry example of what I was looking for, and after some persistence with his overseas contact, secured it within my budget. The spring of 2006 was particularly difficult for RORO shipments, and after getting bumped two months in a row, William was able to secure a container shipment, was very helpful with the paperwork and the shipping from Vancouver, and I was finally able to drive my JDM on Canadian soil.”Since this time, I have sent at least four other folks to JDM connection, and they have all had positive experiences. Driving a JDM vehicle generates lots of questions, so I now carry a stack of William’s business cards in my glovebox… I guess you could say he comes highly recommended!

Phil Hansford, Airdrie, Alberta: 1991 Mitsubishi Pajero XRII TDi, with 35k original kms

“I bought a 1991 Toyota Soarer from Will last October. After talking to most of the importers in the city, I settled on Will because he was both knowledgeable and honest – he wasn’t out to make a buck at my expense. Instead, he helped me understand what a realistic budget was for the type of car I wanted.I ended up buying the Soarer, and haven’t had any trouble with it at all. Throughout the entire process Will and I were in constant contact until my decision, and I couldn’t have been more satisfied with his availability and diligence.In fact, I still drop by to hang out every so often; Will is a genuinely good person and is very personable. I still have the jdmconnection sticker on my car because I believe he is the one man to trust to bring in your car.”- Sean Fair, Stony Plain, Alberta

“When I think of the perfect, smooth sailing business transaction one name comes to mind…. William at JDM Connection! Really honest, helpful and overall great guy….. Helped me search for the better part of 2-3 months to find just the right car. Never a lack of enthusiasm or faulter in determination. Helped me track down some basic mantainence pieces and also replaced a part that was damaged. This was when skylines were a new thing and parts were hard to get a hold of. I have since moved on from the skyline……But I will never forget my experience with JDM Connection!”

- Tyson Baldrey, Lethbridge, Alberta

“William at JDM Connection is a very honest and dedicated individual. He was committed to finding the dream car that I wanted. I could always get a hold of him no matter where he was or what he was doing and I appreciated that a lot. He was very straight forward with me and gave me all the information I needed to know about purchasing a car overseas. I’m extremely happy with the car and the entire process howhow everything turned out. I would definitely purchase another car again!”

- G.F., Winnipeg, Manitoba

“My experience with JDMconnection was a good one, got me a nice car without having to deal with any red tape or government. William always helped me out whenever I had questions and was patient with me through the whole ordeal. all emails were answered within 24 hours at the very most whether it was an, “got your email I’ll check on that”, or just a straight answer. I was pleased with you guys and if I were to import another vehicle I would probably go through you again.”

- Chris, Winnipeg, Manitoba

“William gave such a good service for both car I purchase. Everything went smooth, always got quick response and all my question were always answered. Be sure I’ll be back if the need come again for a JDM car!”

- Nick Langlois, Cantley, Quebec

“William was nothing short of exceptional and professional in his services and turned a skeptic about importing into a more than pleased customer, the wait was all worth it to have my MR2.”

- Amjad, Edmonton, Alberta

“I bought a ‘92 Mazda Rx-7 from William at JDM connection. I was happy with the service that he gave me. I was EXTREMELY picky about what the mileage and condition of the car, and William was more then accommodating. He was very patient with me as I turned down about 40 cars before I finally found the one I bought. William Understands that the rx7 specifically has some issues with reliability (namely its rotary engine), and was very helpful with the piece of mind that the condition of the engine would be good when the car arrived in Canada…Overall I am very happy with my purchase. I have a car that in Canada would cost around $25-30,000 for UNDER $15,000! I personally like the fact that I have a Japanese super car that is actually FROM Japan! How can you get more authentic!?!?All I have to say is thanks William!”

- Jeffrey Hoy, Vernon, BC

“I bought a ‘90 Eunos Roadster off of William in June/July of ‘06. His replies to my questions were quick, informative and left me with no lingering questions. He arranged to have a mechanic correct a minor problem before I purchased the vehicle the same day I requested the work to be done. Everything from details for transfer of funds to transporting the vehicle to where I wanted it was done professionally and done in a very reasonable time (my car came ahead of schedule, actually). I’ll be purchasing my next vehicle through William as his service is exceptional and his prices are very competitive.”

- Jon McKim, Stonewall, Manitoba

“My experiences with William @jdm connection have been very positive. I have brought in 2 vehicles now and both have exceeded my expectations. One thing I have appreciated is when looking for the right vehicle, Williams experience and knowledge was a great asset to help me find it. I will bring in more vehicles in the future and have no problem in recomending William and jdm to anyone.”

- J Dorsey, Ardrossan, Alberta

“William all I have to say is Thank You! I was looking for a Japanese dream car and you gave it to me without the hassle of trying to find it myself, your service was very prompt and informative and you had answers to every one of my questions, even though at times I did have VERY many questions. I am very pleased with JDM Connection and the service I received. I am currently in the process of looking for another vehicle to import because I continue to believe that JDM Connection is one of the best in the business and you won’t receive anything less than exceptional service!!”

- Eric Foulam, Calgary, Alberta

“I decided to go with JDM Connections after getting poor service from a company in Calgary. The customer service I received from William was great. If / when I buy my next JDM vehicle, I will use JDM Connection.”

- S.H, Calgary, Alberta

“I was introduced to JDM Connection from a person who dealt with Will a few years ago. Upon learning I was able to import my dream car, an R32 Nissan Skyline, I worked hard to get it. When the time came to bid on it at the auction, I could barely sleep thinking about the results. With Will helping me all the way, the process was a cake walk. Finding out that the car was mine the next day, I couldn’t believe that I finally owned a Skyline after all the years of dreaming of one. It wasn’t until the day I went to pick it up from the wharves when the reality sank in.”The next vehicle I source will definately be from Will and JDM!

-Michael Abi Daoud, Vancouver, BC

“Never have I bought a car unseen little alone ever buying one over seas. To be honest, I was a little hesitant in going through this process.JDM made this experience a good one. They were very professional through the whole process. No surprises….they did all the checks on the veichle I requested plus more!!! I knew about ever little dent or scratch that was on the car ,so when it arrived I knew the exact shape it was in.JDM kept me updated on the shipping process…letting me know where the veichle was at …..at all times. I would strongly recommend JDM to anybody looking to buy a veichle over seas….as I myself will be buying my next veichle through them again.”

- Darren Liski, Regina, Saskatchewan

What can be said about JDM Connection and William, other than there is no doubt in my mind that they are the best at importing Cars from Japan Canada. Without qualification, the word “best” is a throwaway word that we hear often. A flooded market of importers and exporters prompts me to define further this term, and share my experiences with JDM Connection, as it was the testimonials that ultimately helped me originally make up my mind to take the plunge and embark on a hobby I thought I could only dream about. I have been meaning to give this account for about 8 months or so, but I can’t procrastinate any further - I’ve been seeing/hearing of poor quality cars and ripoff importers, and this needs to stop - you need to see William if you’re considering importing. Period.

“Importing my GTO through JDM was a great experience. I thought it would be complicated but JDM took care of everything for me and kept me up to date on the progress. William was a big help and answered all of my questions thoroughly and promptly. I felt he did everything he could to help get my car to me even when unexpected setbacks arose. Thanks a bunch JDM!”

- Garrett Webb, Calgary, Alberta

“Buying from jdm was very easy thanks to Will , his e-mail responses were very quick. It was well worth the wait for my 300 , all the information that was givin about the car was very accurate and when I got the car it was actually better than what I thought would be. Ill be sure to buy again from jdmconnection.”

- Trent Thurston, Prince Albert, Saskatchewan

“I’ve heard many bad things about import companies but the only thing I ever heard about JDM Connection and William was good things. He handles the company in a professional way but at the same time cares about and looks after the customer the right way. I couldn’t believe how fast the e-mails I sent to him were returned and how knowledgeable he was about everything I asked. I recommend him to anyone who is even considering importing a car. As well if I decide to import another car, I guarantee that I will go through William again. Thank you William!”

- Tyrel Bauer, Spruce Grove, Alberta

- S.H, Calgary, Alberta

-Michael Abi Daoud, Vancouver, BC

- Darren Liski, Regina, Saskatchewan

Importing a car from Japan through William at JDM Connection was one of the most simpliest things ever. His quality of customer care is unbelievable, as many people have already expressed, he answers all of our questions very quickly and honestly. If your looking into importing a car you HAVE TO go through William here at JDM Connection, you will not regret it. You will get an amazing car and great service from him. William never leaves any details about the car or process out, he always described everything to me in great detail and I always felt confident in him and his abilities. I imported my first car. a 1989′ Nissan Fairlady Z 2-Seater Twin Turbo through him and couldn’t be happier with it. Thanks Will for your great service and honesty, and I will definitely be going through William at JDM Connection for my next import.

- Thomas Groth, Winnipeg, MB

“I was hesitant of buying a car sight unseen, especially one so far away….. but after talking to William and doing some research on JDM Connection i found them to be a very honest and trustworthy business, so i went ahead with it. William answered all of my questions, and boy did I have a lot, he assured me everything was going good with the process and kept me up to date. Once i got the car i realized it was well worth the wait. The quality of product that William and his team brings in (from what ive seen and experienced) is of higher caliber than some of the other import companies out there, thats for sure. If I was to get another car from Japan, i would probably go back to William. Thanks again man.”

Jon, Kelowna, BC.

“I want to thank you for everything you did. My car is amazing to say the least. Also thanks for putting up with my many emails as I had no idea what I was doing. I will for sure recommend you for anyone buying a JDM vehicle.”

- James Simms, Kamloops, BC

“This will no doubt require a great deal of explanation from me, as I honestly can’t say enough positive about William, so let me sum up, in my mind, what sets William apart:

Incredible communication skills and speed.
Streamlined systems and volume.
Fair dealing and concern for the customer.
Love of cars, far as I know, most cars.
Knowledge about subject.
Experience in the industry.
Upfront costs, and inexpensive, high quality cars

I have, at this point brought in 3 cars. When I search my Gmail for “William”, I get “1 - 20 of hundreds“. I know no other William that I communicate with, certainly not by email. My first communication with William set the tone completely. When I go back in my records to my first “tire kick” I requested information on a regular, low horsepower car with KM’s under 120Km for a certain price. Within 31 minutes William had emailed back to inform me that he could do much better than that, and he certainly did. Every email or call after that was responded to very swiftly, and I never had to ask for a response. I have no idea how he does this, I just know that he does. The communication has always answered the questions that I’ve had completely as well. William is an excellent communicator.

JDMconnection has brought in many cars over the last few years, and to my knowledge is the biggest importer in Canada. The connections that William has throughout Japan have been a major benefit to my purchasing. In two instances, William was able to put bids in, and win cars for me that were passed over by many due to assumptions of other bidders, but William is very thorough. Having streamlined systems allows you to sit back and know that every aspect is being taken care of with the lowest cost to you.

William is concerned with getting you a quality car for a good price, and this shows in his comments regarding vehicles you are looking at. Prices are very open, and you know that you are paying a fee for his service, and over and above that, you’re just covering costs. An example I’ll never forget, and have used over and over was one of a car at a dealer level, which other importers have access to. This car had very specific mileage, and features, and was available through another importer at an estimated 9210.00 to Edmonton, but freight in Canada is assumed to be a tad more, so final bill would be adjusted. This very same car, William had for 5230.00 to Vancouver. This would allow you a “vacation” allowance of 3980.00 to pick up your car. What’s most amazing to me, is that the “other” importer had broken out the costs. Because Will is so forthright, much of the numbers were highly marked up, along with charges that just didn’t exist, and were invented. I’m certainly for people in business making money, but this I thought was excessive.

William obviously loves what he does, and you’ll see this through his comments about different cars, and his participation on different levels of the car scene in Canada, as well as the different styles of cars that he drives. He’s a “Car Guy”!

I found him to be quite knowledgeable regarding potential issues of certain cars, model differences, realistic budgets for certain models and what is worth your time to bring in to Canada. Everyone has a different goal that they want to achieve, and William is good at picking this out, and finding just what YOU need. For instance, some will value a powerful vehicle, or perhaps status or reliability, a certain brand, utility, gas mileage and so on. William will key in on this, and find exactly what will make you happy.

It’s obvious that JDM Connection is very experienced, and this is helpful in all aspects of your import process. Ultimately this experience allows you to capitalize on your purchasing power, giving you much more value for your money. I’ve now seen this expertise in three excellent imports, that cost me an estimated combined total of over 10,000.00 less than using other importers. And it was fun!

The costs are laid out pretty plain for you, and William has no qualms about answering questions regarding this. He’s clear that 1200.00 deposit is the money he makes off the search, and to be honest, it’s the best 1200.00 you’ll ever spend.

Take it from me, William is the real deal, an absolute pleasure to deal with, and be prepared, that once you import one car, it won’t stop. It’s addicting. I am currently able to import myself with no help, but I’ll gladly continue to fork over William’s fee to have the honor of working with him, and the security to know that I’m in good hands, and will end up with a great buy.

Shaun Tennant, Edmonton, Alberta

“William was easy to deal with, he answered my questions quickly, and explained everything I needed to know. I would definitely recommend him if you are looking to purchase an imported vehicle.”

- B.W, British Columbia, Canada

If you would like to leave your own comments, please contact us and we would be pleased to hear from you.